neuro-designs

Due to their service’s unreliability, we will no longer send out shipments using the services from PT Pos Indonesia, our local post office. We are deeply disappointed after we received a complaint from one of our Trololo T-shirt buyers in the USA, stating that his purchased apparel has yet to arrive, although the packet was shipped on March 29. It has been almost a month since we shipped the goods, where PT Pos Indonesia claimed that the goods will arrive within 10 business days. While we put our best effort to maintain our service to our customers, this has costed us our credibility and reliability in a considerable proportion.

We regret to inform our customers that to prevent these events from happening again and despite the cost, overseas shipments will only now be done using selected international freight forwarders. We also regret that with this decision, the cost to ship our products overseas will be increased significantly.

Last but not least, our sincere apologies for the inconvenience caused to our overseas customers. We will do everything in our power to make this right.

Calling all cyclists! We have a new T-shirt design for you. As always, it is available for pre-orders, here’s how:

• Send an email to store@neuro-designs.com with your name, address, phone, and size.
• The price of this T-shirt will be IDR 70.000, excluding shipping.
• It will be produced using the 24S combed cotton fabric, so it will be super comfortable for long rides on your bike.
• The size chart is available on our online store. Please make sure that you order the correct one.

We will start producing the T-shirt once it reaches 12 or more orders.

Fixie and single-speed enthusiasts, we know that the crank is probably not up to your expectations, but we’re trying to please everyone here :)

Our office will be closed tomorrow for the Good Friday national holiday, and to celebrate this year’s Easter. We will be back open on Monday, April 5, 2010. Happy Easter, everyone!