neuro-designs

Our office will be closed tomorrow on August 17, 2010 to celebrate the nation’s independence day. We will be back open the next day.

Our office will be closed tomorrow for the Vesak national holiday. We will be back open on Monday as usual. Happy Vesak day to all of you who celebrate.

Our office will be closed tomorrow for the Christ’s Ascension national holiday. We will be back open on Monday, May 17, 2010.

Due to their service’s unreliability, we will no longer send out shipments using the services from PT Pos Indonesia, our local post office. We are deeply disappointed after we received a complaint from one of our Trololo T-shirt buyers in the USA, stating that his purchased apparel has yet to arrive, although the packet was shipped on March 29. It has been almost a month since we shipped the goods, where PT Pos Indonesia claimed that the goods will arrive within 10 business days. While we put our best effort to maintain our service to our customers, this has costed us our credibility and reliability in a considerable proportion.

We regret to inform our customers that to prevent these events from happening again and despite the cost, overseas shipments will only now be done using selected international freight forwarders. We also regret that with this decision, the cost to ship our products overseas will be increased significantly.

Last but not least, our sincere apologies for the inconvenience caused to our overseas customers. We will do everything in our power to make this right.

Our office will be closed tomorrow for the Good Friday national holiday, and to celebrate this year’s Easter. We will be back open on Monday, April 5, 2010. Happy Easter, everyone!